Terms of Service

These Terms of Service ("Terms") govern your use of the Bridgeway platform, operated by Bridgeway Apps LLC ("Bridgeway," "we," "our," or "us"). By creating an account or using any Bridgeway service, you agree to these Terms.

1. Account Terms

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use Bridgeway. One person or legal entity may not maintain more than one free or trial account.

You are responsible for all activity that occurs under your account, including activity by staff members you invite. Bridgeway is not liable for any loss or damage from your failure to maintain account security.

2. Subscription and Billing

Bridgeway offers paid subscription plans billed monthly. By selecting a plan, you authorize us to charge your payment method on a recurring basis until you cancel.

• Billing cycle: Subscriptions are billed on the same date each month from your initial sign-up.
• Price changes: We may change pricing with 30 days written notice. Continued use after the change constitutes acceptance.
• Refunds: Subscription fees are non-refundable. If you cancel mid-cycle, you retain access through the end of the current billing period.
• Failed payments: If a payment fails, we may retry or suspend your account until the balance is settled.

All payments are processed securely through Stripe. Bridgeway does not store your credit card information.

3. Acceptable Use

You agree not to:

• Use Bridgeway for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the platform, other accounts, or connected systems.
• Upload or transmit viruses, malware, or other harmful code.
• Interfere with or disrupt the integrity or performance of the platform.
• Use the platform to send unsolicited bulk communications (spam).
• Resell, sublicense, or redistribute Bridgeway without written permission.

4. Your Data

You retain ownership of all data you input into Bridgeway ("Your Data"). We do not claim any intellectual property rights over Your Data. You grant Bridgeway a limited license to use Your Data solely to provide and improve the service.

Bridgeway is strictly administrative software. We do not store medical records, treatment notes, diagnoses, or any protected health information (PHI). The data managed by Bridgeway includes appointment schedules, client contact details, and administrative documents only.

You may export or delete Your Data at any time by contacting us. Upon account termination, we will delete Your Data within 90 days unless legally required to retain it.

5. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime, data loss, or service interruptions caused by circumstances beyond our reasonable control.

6. Third-Party Services

Bridgeway integrates with third-party services including Stripe (payments), Google Calendar, SendGrid (email), and Twilio (SMS). Your use of these integrations is subject to the respective third-party terms. Bridgeway is not responsible for the availability or performance of third-party services.

7. Termination

You may cancel your subscription at any time from your account settings or by contacting us. We may suspend or terminate your account if you violate these Terms, fail to pay, or if required by law. Upon termination, your access to the platform will cease at the end of your current billing period.

8. Limitation of Liability

To the fullest extent permitted by law, Bridgeway's total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify and hold harmless Bridgeway, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the platform or violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of Bridgeway after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Travis County, Texas.

12. Contact

If you have questions about these Terms, contact us at:

Bridgeway Apps LLC
Email: contact@bridgewayapps.com